Need Help? Call Us Toll Free 1-877-454-4513

Delivery Time: 15-30 days (DELAYED)

Price: USD$ 54

service working as of September 2020

The only Official Metro-PCS Mobile Device Unlock APP  Remover

***BUYER BEWARE: There is no refunds for this service even if you cant connect to the APP or get communication error***


Do not submit T-Mobile locked phones! (no refunds)

Only MetroPCS now called Metro by T-Mobile is supported.


Please read the full description

-All models made after 2016 that have the MetroPCS device APP installed are supported


Example of some of the supported models are:

Alcatel One Touch Fierce XL (OT-5054N),

HTC Desire 626s,

Kyocera Hydro Wave (C6740 & C6740N),

LG Leon 4G LTE (MS345),

LG G Stylo (MS631),

LG K7 (MS330),

ZTE Avid PLUS (Z828),

ZTE Obsidian (Z820),

Samsung Galaxy S7 (SM-G930T1)

Samsung Galaxy S6 (SM-G920T1),

Samsung Galaxy Core Prime (SM-G360T1),

Samsung Galaxy Grand Prime (SM-G530T1),

Samsung Galaxy S7 (SM-G930T1)


this service will unlock your Android device through the official MetroPCs Android unlock app.

Device has to show "Unlock Failed: This mobile device is not eligible for unlock." message otherwise do not buy please.


Important things to notice before buying the service

1) Service supports only devices locked to MetroPCs USA with installed Device unlock application.  You need to see "Unlock Failed: This mobile device is not eligible for unlock." message

2) If your device is asking unlock code or shows  "Communication Error" or "Server not responding. please try again later." or "Unlock fail, restart the device and try again" do not buy, you will not be able to unlock your device and we will not refund you.

3) Blocked IMEIs will not work in the US after the unlock, you will have to use them abroad 

4) If for some reason the unlock codes do not work, we would need a video proof uploaded on YouTube showing the unlock process so to verify/refund. No refunds will be given without video, please contact us for detailed instructions.

Service usually is complete within 3 business days however it can take up to 7 business days. If you are in a rush and can't wait that long please do not purchase as we are unable to stop processing or refund you within the stated processing time.

Supported devices: All the models that show "Unlock Failed: This mobile device is not eligible for unlock." message


Not Supported:  non MetroPCs devices, phones that are asking unlock code or shows  "Communication Error" or "Server not responding. please try again later." or "Unlock fail, restart the device and try again"

Once your order is processed, you need to do the following:

Make sure you have an active data connection via 3G/4G/LTE or Wi-Fi.

From the Application list, tap Device Unlock.

Tap Continue.

Choose the "Permanent Unlock" type!


If successful, restart the device to apply the settings.

In case the service did not work and we need to verify it, verification process takes 1 to 2 weeks.  Please do not order if you cannot wait.


 No weekend processing. Can take up to 25 business days. 

- Refunds only available for the following error message: "NOT ELIGIBLE FOR UNLOCK".

- Refunds are not available for any other error message including "Server not responding.  Please try again later".  If your device shows one of these messages, try upgrading the firmware or performing a hard reset.

- If your device asks for a code to be entered do not use this service. No refund for mistakes.

- T-Mobile devices not supported.  No refund for mistakes. 

-Verification process can take 1 - 2 weeks.  Do not order if you are not willing to wait.  No cancellation available after order is placed.


Steps if your IMEI is not unlocked after being marked success:

- Send an email with the IMEI WRITTEN/TYPED and the error message you are receiving.

- Our support team will send your imei for verification/ reprocessing. THIS CAN TAKE 7 to 14  DAYS. 

- If the error continues after verification/reprocessing, we will provide you with video instructions to ensure the video was made post-verification.  These instructions must be followed exactly as specified in order to get a refund. 


Please verify the carrier prior to purchasing your unlock. Refunds are not available for the incorrect carrier.

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